An order may be cancelled before it has been processed or handed to the courier.
Contact customer support immediately with your order number. Sending a cancellation request does not guarantee cancellation if dispatch has already taken place.
Once an order has been dispatched, it cannot normally be cancelled.
If the parcel is refused without a valid reason, outgoing and return courier charges may be deducted from any advance payment or refund.
Bath Craft may cancel an order due to:
Any payment received for a cancelled order will be refunded according to the applicable payment processing timeline.
Bath Craft offers modern, durable, and practical bathroom accessories designed for everyday comfort. Our products combine reliable materials with clean designs to help you create a better bathroom space.
